Privacy Policy
Last updated: June 13, 2026
Mazomade operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”).
Mazomade is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, make a purchase, or otherwise interact with us.
By using or accessing our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with our Services, we may collect or process the following categories of personal information:
- Contact details, such as your name, billing address, shipping address, phone number, and email address.
- Order and transaction information, such as products you view, add to cart, purchase, return, exchange, or cancel.
- Payment-related information, such as payment confirmation, transaction details, and billing information. Full payment card details are processed by Shopify and third-party payment providers.
- Account information, such as your username, password, preferences, and account settings, if you create an account.
- Communications with us, such as information you provide when contacting customer support.
- Device and usage information, such as your IP address, browser type, device information, pages viewed, website interactions, and cookie data.
We do not intentionally collect sensitive personal information unless it is necessary for providing the Services or required by law.
2. Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, such as when you place an order, create an account, contact us, or provide information through our website.
- Automatically through the Services, including through cookies, pixels, and similar technologies.
- From service providers, including Shopify, payment processors, fulfillment partners, analytics providers, and other vendors that help us operate our store.
- From marketing or advertising partners, where applicable and permitted by law.
3. How We Use Your Personal Information
We use your personal information for the following purposes:
Provide and Improve the Services
We use your personal information to:
- Process and fulfill your orders;
- Process payments;
- Arrange shipping and delivery;
- Manage returns, exchanges, or cancellations;
- Provide customer support;
- Maintain your account, if applicable;
- Improve our website, products, and shopping experience.
Marketing and Advertising
If you choose to receive marketing communications from us, we may use your information to send you promotional emails about products, updates, or offers.
We may also use advertising and analytics tools to measure website performance and show relevant ads based on your interaction with our website.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in our emails.
Security and Fraud Prevention
We use personal information to help protect our store, prevent fraud, verify transactions, detect suspicious activity, and provide a secure shopping experience.
Legal and Compliance Purposes
We may use your personal information to comply with applicable laws, respond to legal requests, enforce our terms and policies, resolve disputes, and protect our rights and the rights of others.
4. How We Disclose Personal Information
We may disclose personal information to third parties when necessary to operate our store, provide the Services, or comply with legal obligations.
This may include disclosure to:
- Shopify, which powers and hosts our online store;
- Payment processors;
- Shipping and fulfillment providers;
- Customer support providers;
- Analytics and performance tools;
- Marketing and advertising partners, where applicable;
- Professional advisors, legal authorities, or regulatory bodies when required by law;
- Business partners or successors in connection with a business transaction, such as a merger, acquisition, or reorganization.
We do not sell your personal information for money.
5. Relationship with Shopify
Our store is powered by Shopify. Shopify collects and processes personal information to help provide, improve, and secure the Services.
Information you provide through our website may be transmitted to and processed by Shopify and other service providers, including providers located outside your country of residence.
Shopify may also process personal information in accordance with its own privacy practices. To learn more, please review Shopify’s consumer privacy resources through Shopify’s official website.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to help our website function properly, improve your shopping experience, understand website traffic, and support analytics and marketing activities.
Cookies may help us:
- Keep items in your cart;
- Remember your preferences;
- Understand how visitors use our website;
- Improve website performance;
- Measure marketing and advertising effectiveness;
- Show relevant content or ads, where applicable.
- You can adjust your browser settings to refuse or delete cookies. However, some parts of the website may not work properly if cookies are disabled.
7. Third-Party Websites and Links
Our website may contain links to third-party websites, apps, or services. If you visit a third-party website, you should review its own privacy policy and terms.
We are not responsible for the privacy, security, content, or practices of third-party websites or services.
8. Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal information from children under the age required by applicable law.
If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.
9. Security and Retention of Personal Information
We take reasonable measures to protect your personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide the Services, fulfill orders, comply with legal obligations, resolve disputes, maintain business records, and enforce our policies.
10. Your Privacy Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information. These rights may include:
- The right to access or know what personal information we hold about you;
- The right to request correction of inaccurate personal information;
- The right to request deletion of personal information;
- The right to request a copy of your personal information;
- The right to opt out of certain targeted advertising or data sharing practices, where applicable.
These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before processing your request.
You may exercise your privacy rights through the privacy tools or request methods made available on our website, where applicable.
11. Marketing Preferences
If you receive promotional emails from us, you may opt out at any time by using the unsubscribe link included in the email.
Even if you opt out of promotional emails, we may still send you non-promotional messages related to your orders, account, customer service requests, or other necessary business communications.
12. International Data Transfers
Your personal information may be transferred, stored, or processed outside the country where you live.
Where required by applicable law, we rely on appropriate safeguards for international transfers of personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, legal requirements, or store operations.
When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.
14. Questions About This Privacy Policy
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please use the privacy request method or customer support channel made available on our website.